TL;DR: On December 3, 2025, Google replaced the Q&A feature in Google Business Profiles with AI-powered “Ask Maps” linked to Gemini. If your profile is empty or outdated, you’re invisible to the AI recommending professionals to potential clients. Here’s your 4-step survival plan to fix your Google Business Profile for 2026, and why most of […]

The Google Business Profile Strategy Every Service Professional Needs for 2026

AI + Visibility

Google Business Profile optimization strategy guide for professionals in 2026 showing AI-powered Ask Maps feature

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TL;DR: You don’t need to create brand-new content from scratch. Every client email, Zoom call, and newsletter is content gold. Here’s how to review past content you’ve already created and turn one piece into a full week of visibility in under an hour. It’s the week before Christmas. If you’re like most mortgage professionals I […]

The Ghost of Content Past: How to Repurpose Content You’ve Already Created

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Katie Shive explaining how to repurpose content for mortgage professionals using AI and past emails

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TL;DR: A simple account upgrade glitched and wiped the majority of my ChatGPT history. 2.5 years of training and context gone. It forced me to confront a hard truth: relying on one AI platform is a liability. Here is how I turned a disaster into a “Triple Threat” system across ChatGPT, Claude, and Gemini. Most […]

How to Rebuild Your AI Strategy After Data Loss

AI + Visibility

Katie Shive 4-step system to rebuild AI strategy for mortgage professionals using the Brand Builder framework.

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Quick Take: A custom GPT isn’t just another chatbot. It’s a private, task-trained tool that learns your voice, process, and goals so you don’t have to start over every time. Mortgage professionals use them to create sharper content, streamline internal workflows, and make everyday work faster and more consistent. Why ChatGPT Still Feels Like a […]

Custom GPTs for Mortgage Pros: What They Are and Why They Matter

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Person using laptop with ChatGPT interface, exploring content automation tools

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A few years ago, most of your clients Googled you. Now they’re asking ChatGPT about you. That shift changed everything. Search is no longer just keywords and backlinks. It’s conversations. AI models like ChatGPT, Perplexity, and Gemini are learning who to trust based on context, relationships, and consistency. The professionals who show up in those […]

AI Visibility for Mortgage Professionals: How to Build a Brand That Shows Up in ChatGPT and Beyond

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Katie Shive, founder of KS Marketing in Montana, helping mortgage and real estate professionals build AI visibility using the GEO Visibility Flywheel framework.

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Reddit has become the top source of information feeding AI tools like ChatGPT and Perplexity, accounting for over 40% of all citations. For loan officers, it’s an untapped research lab that reveals what buyers actually ask and how they talk about money. Reddit helps you capture the real voice of your customer, identify content themes […]

Why Reddit Should Be Part of Every Loan Officer’s Content Strategy

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Loan officers are turning to Reddit to uncover what buyers are actually asking—and using those insights to create content that connects.

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Marketing and AI strategist, grammar nerd, and distance runner fueled by honey lattes and sourdough bread.

I've been lucky to work alongside some of the mortgage industry's most successful professionals, helping them clarify their brand strategies. My mission? Help loan officers go from "what should I post?" to "I've got this" using AI-powered systems that actually sound like them.

I'm Katie, your behind-the-scenes brand strategist.

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the AI Prompt Playbook

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Create a month's worth of content with these prompts designed for mortgage professionals.